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Minimum order
We have no minimum order 

Payment terms
Payment terms are Net 30 days with established credit. We also accept   payment by VISA and Mastercard. Transactions made on-line using our secure website are processed also with VISA and Mastercard.

Shipping
Shipments are sent with DICOM Express or FedEx and freight charges will be added to your invoice. If you would prefer using your carrier, please let us know when ordering.

Technical Assistance
Do not hesitate to contact us for technical support on your products or to help you choose the most appropriate product for your specific application. 

      

Return Policy
All returns must be pre-authorized by our customer service department. Contact us to obtain a Return of Merchandise Authorization (RMA) number. Products must be returned to us pre-paid in original condition. If your order arrives damaged please contact us immediately.

Showroom and Training
For product demonstration or to obtain more information on how to use specific products, please visit our new showroom.

We also offer seminars on the latest modernist cooking techniques including sous-vide andmolecular cooking. Please contact us for information on prices and availability.   

 


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